Our Reviews
Donald K|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/20/2025
The service tech. That helped me get my truck back on the road was very very helpful. Thank you for making it stress free.
5/22/2025
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
BURNEY, CA
Alejandra C|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/28/2025
Nathan in the service department was very helpful and had great communication and wonderful customer service.
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
REDDING, CA
Jeffrey & Lauren C|2022 GMC Yukon XL
Confirmed Service Customer
6/9/2025
Paint work was done very well
6/11/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDDING, CA
Robert F|2003 Chevrolet Silverado 1500
Confirmed Service Customer
6/10/2025
The employees are always friendly & helpful making it a joy to bring vehicle in for servicing.
6/12/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
REDDING, CA
Sheryl L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/12/2025
Everyone was over the top helpful with the purchase of our new GMC Pickup
DAKE SHIRLEY
6/13/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BROOKINGS, OR
Bruce & Diane F|2019 Buick Envision
Confirmed Service Customer
6/17/2025
Nice, fast and good stuff 👍
6/18/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
SHASTA LAKE, CA
Kelli M|2026 GMC Terrain
Confirmed Sales Customer
6/19/2025
Everyone was supper helpful and nice
ROBERT SALLINEN
6/20/2025
Thank you for choosing Taylor Motors, INC. as your first choice for all your automotive needs! We're looking forward to your next visit with us!
COTTONWOOD, CA
Martin G|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/25/2025
Had to trade in my 2020 GMC 1500 Sierra. I'm going to miss that truck but needed to get a 3/4 ton. Bought a Denali 2500 from Steve Burgess. He was fair, and no hassle. Took care of a issue for me that the truck had (the whole Taylor Motors team) and could not be happier. Also a shout out to Nate (Service Advisor), he is always friendly, and I never feel like an inconvenience, he goes out of his way to communicate and be accommodating. Thanks to everyone at Taylors, I'm a long time a loyal customer, not because of price, but because of customer service.
6/26/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
REDDING, CA
Michael S|2022 GMC Yukon
Confirmed Service Customer
6/27/2025
Eric is the best! He is very friendly, warm and considerate. He get's me in and out and makes me feel like a friend. Makes my day!
6/28/2025
Eric will be thrilled to hear this! We love that he made your experience feel warm, quick, and personal. When a visit feels more like catching up with a friend than an errand, we know we’re doing something right. Thanks for letting Eric make your day—he’ll be ready to do it again next time!
REDDING, CA
Eva J|2018 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
Guys in the service department are great! Thank you for having the new motor in my truck done in such a timely manner. It was a pleasure doing business with you. Keep up the good work
7/2/2025
We’re so glad to hear the service team impressed you and had your new motor installed promptly! It was a pleasure having you with us as well. Keep on rolling—and we’re here for you anytime you need us!
COTTONWOOD, CA
Glen M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/8/2025
I came in and talked to Steve. Told him what I wanted. He found me the right truck. We didn't have to haggle over price.
STEVEN BURGESS
7/9/2025
Steve knows how to get straight to the good stuff — no hassle, just the right truck at the right price. We’re so happy your visit was smooth and satisfying from the start!
REDDING, CA
Jean Y|2023 Buick Envision
Confirmed Service Customer
7/16/2025
As always, exceptional service from the most positive uplifting team of professionals. Thank you again for a job well done!!
7/17/2025
Thanks for your kind words! Our positive, professional team loves making every visit exceptional—glad we could deliver once again.
REDDING, CA
Virginia C|2024 Buick Enclave
Confirmed Service Customer
7/17/2025
Service was done in a timely manner.
7/18/2025
Sometimes, simplicity speaks volumes—thank you! Getting you in and out with timely, reliable service is something we don’t take lightly. We’ll keep that rhythm going so your next visit feels just as easy.
REDDING, CA
Arthur A|2012 Chevrolet Silverado
Confirmed Service Customer
7/17/2025
Love you guys and you’re excellent mechanics, but i have issues with your labor charges and what you don’t find with your diagnostic checks.
7/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
REDDING, CA
Tony Y|2024 Chevrolet Trax
Confirmed Service Customer
7/21/2025
Service was great, fast and easy. Eric was polite and easy to talk to. They were able to get my recall done in less than an hour which was amazing. Overall, I had a awesome interaction with Taylor Motor Inc.
7/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EUREKA, CA
Ronald A|2024 GMC Acadia
Confirmed Service Customer
5/9/2025
Couldn't ask for better service. Perfect every time.
5/9/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
REDDING, CA
Gregory M|2024 GMC Sierra 1500
Confirmed Service Customer
5/9/2025
Had my truck serviced and while the work was being done I visited with my salesman Steve Burgess who actually remembered me witch was nice.Taylor motors is good people. I'll be back.
5/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
RED BLUFF, CA
Sherry & Kerry W|2020 GMC Acadia
Confirmed Service Customer
5/21/2025
Your Shuttle Driver was exceptional and very punctual. Greatly appreciated
5/23/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BURNEY, CA
Francios K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
Great experience!
6/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDDING, CA
Gary M|2018 GMC Acadia
Confirmed Service Customer
6/24/2025
As always Taylor Motors treated us great, our vehicle was done on time, and my wife and I were treated great.
6/25/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Taylor Motors, INC.!
MOUNT SHASTA, CA
Jeffrey S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/2/2025
Eric at the service desk was awesome, see you on my next oil change
7/3/2025
Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
COTTONWOOD, CA
William B|2025 GMC Yukon
Confirmed Sales Customer
7/5/2025
Great customer service! Salesman Mike was a real professional!
MICHAEL WILSON
7/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDMOND, WA
Robert F|2003 Chevrolet Silverado 1500
Confirmed Service Customer
7/12/2025
I needed a smog inspection for my truck to renew my registration and Taylor Motors was able to fit me in their appointment schedule right away. When I arrived for my appointment, I was promptly greeted by their friendly staff and checked my vehicle in. I was in and out of there in under 45 minutes. Thank you for your great service and professionalism!
7/14/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
REDDING, CA
Wyatt P|2020 GMC Yukon XL
Confirmed Service Customer
7/29/2025
The guys over at Taylor Motors are GREAT!! Prompt service and great communication from the service advisor!
7/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Taylor Motors, INC.
COTTONWOOD, CA
Kent C|2025 GMC Canyon
Confirmed Sales Customer
7/23/2025
Everyone was very professional. Follow through was great.
MICHAEL WILSON
7/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MODESTO, CA
Pat D|2016 Buick Enclave
Confirmed Service Customer
7/25/2025
After arriving and greeted, I was explained the details of the procedure and the finished time, I was then given a nice ride home. Upon completion of the job, I was notified in a timely manner and returned to get my completed Buick. Thank You For the Wash Job! The Enclave was back to its perfect condition.
7/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REDDING, CA
Robert T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/1/2025
As always,excellent service in a timely manner.
8/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WEAVERVILLE, CA
Torre Y|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/5/2025
Super friendly staff. Did what I asked for the recall item. Asked to look at issue with key removal. Told the inspection cost. When coming over gentleman noticed my column was partly open as I previously looked to try and identify issue. Service was fast and gentleman gave me cost to fix key issue and even reduced the diagnosis cost as it didn't take that long. After leaving I found my column exactly how I left it. I snapped it back together. To me I got charged a "diagnosis" and nothing was even looked at. More than likely a known issue and instead of just telling me. Charged for it.
8/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MCARTHUR, CA
Lisa B|2025 GMC Canyon
Confirmed Sales Customer
8/15/2025
Thank you Richard!
NAI SAEPHAN
8/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
REDDING, CA
Christy S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/22/2025
An excellent experience all around! Dake, Jose, & Mark went out of their way to make our vehicle purchase easy. Answering all of our questions and meeting all of our needs. They were knowledgeable, patient, and friendly. Thank you, Dake, Jose, & Mark for taking such good care of us! We highly recommend Taylor Motors!
JOSE RENTERIA
8/24/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
REDDING, CA
Marsha F|2018 GMC Canyon
Confirmed Service Customer
9/9/2025
As always - great. Everyone was helpful and kind. I actually look forward to bringing my vehicle in. I had it in twice recently. Once for something wrong in the engine. They never found out what had caused the problem, but were very thorough checking it out. Kept it for a week as didn't want me to take it back until they knew it was fine. Runs great now. Second was time was for regular servicing.
9/10/2025
It’s wonderful to know our thoroughness and attention made both your engine concern and regular service visits go smoothly. We’ll keep providing that same care and dedication so every visit leaves you feeling confident and well taken care of!
PLATINA, CA
Gesford W|2019 GMC 1500 Sierra
Confirmed Service Customer
9/12/2025
Good truck service. Had little billing issue, Wyatt quickly fixed it. Great job.
9/14/2025
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Best wishes, Taylor Motors, INC.
REDDING, CA
Zachery M|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/12/2025
I love Taylor Motors! Every single time I go there I have a good experience.
9/14/2025
Hi there, thank you so much for your positive comments about Taylor Motors, INC.! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SHINGLETOWN, CA
Jeffrey K|2022 GMC 2500HD Sierra
Confirmed Service Customer
9/17/2025
Very Professional! Service was completed very quickly.
9/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MONTAGUE, CA
Jason M|2022 Buick Enclave
Confirmed Service Customer
9/18/2025
Got an apt quickly and the service was friendly.
9/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REDDING, CA
Kenneth A|2025 GMC Canyon
Confirmed Sales Customer
9/19/2025
From start to finish we were treated more like family than a customer
MICHAEL ALLEVA
9/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
REDDING, CA
Steven M|2026 GMC Sierra 1500
Confirmed Sales Customer
9/27/2025
This is my second vehicle I bought form this Richard. Was very helpful and was there to make sure you got what I was looking for.
NAI SAEPHAN
9/28/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!
CHICO, CA
Frank K|2022 GMC 1500 Sierra
Confirmed Service Customer
9/9/2025
Kind and courteous. Informed if there were problems and increased costs prior to fixing
9/10/2025
Thank you for highlighting our transparency and courtesy—it’s important to us that you feel informed and respected throughout the process. We’ll continue to earn your trust with each visit, because your confidence in us matters most!
PALO CEDRO, CA
Katherine C|2023 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
I checked in for my oil change appointment and explained to Eric S. that I was also having trouble with my trailer lights. He promptly took his reader and informed my that there were no unusual codes coming from the trailer module that feeds the receptacle. Talk about service!! Thanks Eric!
9/10/2025
Eric will be thrilled to hear your kind words—he truly takes pride in going the extra mile to make sure everything is checked thoroughly. Service moments like these are why we love what we do, and we can’t wait to keep delivering that same level of care for you in the future!
REDDING, CA
Shannon M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/11/2025
I had a great experience with your sales and finance staff. Easiest transaction I have ever had.
MICHAEL WILSON
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TRINITY CENTER, CA
Valerie L|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/19/2025
Always very pleased with the service!
9/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FALL RIVER MILLS, CA
Alicia F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
Quick and understanding
9/25/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
REDDING, CA
Terri G|2025 GMC Acadia
Confirmed Service Customer
9/24/2025
Good customer service
9/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
ANDERSON, CA
Nancy B|2025 Buick Envision
Confirmed Service Customer
9/29/2025
Wyatt was very prompt in helping me. He explained what was going to be done. He is kind and patient which I really appreciate. My car was in and out in good time. Thank you!
9/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
REDDING, CA
Angela K|2026 GMC Terrain
Confirmed Sales Customer
10/10/2025
Great customer service. Went above and beyond
STEVEN BURGESS
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
REDDING, CA
Paul S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/23/2025
We worked with Jose Renteria in purchasing our new pickup truck. He was absolutely great to work with and really exceeded our expectations. This was our first purchase at Taylor Motors and the entire process was enjoyable.
JOSE RENTERIA
12/25/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ETNA, CA
Peter B|2021 GMC Terrain
Confirmed Service Customer
12/23/2025
Broughy my car in at 9AM without prior appointment. It was ready at 2PM. Great service
12/25/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
REDDING, CA
Matthew D|2026 GMC Sierra 1500
Confirmed Sales Customer
10/9/2025
Easy to deal with and not pushy. When I needed help, I got help.
MICHAEL WILSON
10/10/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
EUREKA, CA
Jeanne L|2023 GMC Canyon
Confirmed Service Customer
10/10/2025
I always have a good experience with Taylor motors .
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SHASTA LAKE, CA